Terms & Conditions

Terms and Conditions of Use

These terms and conditions (terms) apply to all users of engage.ex-plor.com (the website). Please read them carefully because by accessing content, completing research tasks and providing feedback via the website you are agreeing to abide by these terms. We may make changes to these terms from time to time, which will be published on the website and, if significant changes are made, notified to you. These terms were last updated in September 2018.

Intellectual property rights

All of the content of the website (content) is the copyright of Emerald Publishing Limited (Emerald) or is reproduced with permission from the copyright owner. Emerald Publishing, Emerald Group, associated logos and/or any other names or logos of products or services provided by Emerald and referred to on the website are trademarks of Emerald or its licensors.

Nothing in these terms shall in any way exclude, modify or affect any of your statutory rights under intellectual property laws.

All rights not expressly granted to you by these terms are reserved to Emerald.

Usernames and Passwords

Where you have been issued with a username and/or password by Emerald, you must keep that username and password confidential and not disclose that information to anyone else. Emerald may also use industry standard methods to verify your authentication.

Maintaining Emerald Publishing confidentiality

All information Emerald Publishing discloses to you on this website is confidential. The disclosure of information by us does not grant you any right or licence to use the information other than in connection with your participation in the community discussions on this website. You agree that you will not disclose any information or feedback discussed on this website to any third party and that you will not use such information or feedback for any purpose except to participate in the community discussions on this website.

Maintaining your confidentiality

All personal information you disclose to Emerald Publishing on this website is confidential. Unless required by law or to protect the rights of any person, Emerald Publishing agrees not to disclose any personal information you provide to us without your permission. Please know you are always free to leave the community platform at any time and for any reason.

Permitted Uses

All content may be retrieved and downloaded solely for personal, non-commercial use.

The content may not otherwise be copied, modified, published, broadcast or otherwise distributed without prior written permission of Emerald. Please contact engage@emerald.com if you wish to request such permission.

Service Access

While we endeavour to ensure that the website is regularly available 24 hours a day, Emerald shall have no liability if for any reason our website is unavailable at any time or for any period. Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

User Generated Content

The purpose of this website is to allow Emerald to gather feedback on new and existing Emerald products. We ask that you do not use this website to advertise your own products or services. We allow users to post their own material, opinions and comments on the website. Such materials do not necessarily reflect the views of Emerald. By posting materials on our website, you represent that:

  • You have all the necessary rights in and to such materials and that such materials will not infringe any personal or proprietary rights of any third parties;
  • Such material will not corrupt or otherwise be technically harmful to the website or any content; and
  • Such materials will not be defamatory, unlawful, threatening, obscene, in breach of confidence, or in breach of privacy.

Emerald reserves the right, at its sole discretion, to review, edit or delete any material posted by users that it deems inappropriate or in breach of these terms.

Prize Draw

The following terms and conditions apply to the monthly prize draw. The prize draw is open to all members of Emerald Engage excluding (a) anyone connected in a professional capacity with the prize draw and that person’s immediate family members, and (b) employees and contractors of Emerald Publishing Limited and its affiliates. Entrants must be aged 18 years or older.

Entry implies acceptance of these terms and conditions, and any amendments to them, which are final and binding in all respects. Emerald Publishing Limited reserves the right to disqualify any entrant from the prize draw if, in its sole judgement, the entrant has not complied with these terms and conditions, has tampered with the operation of the scheme, or has engaged in any conduct that is detrimental or unfair to Emerald Publishing Limited, the Competition, or any other entrant.

Entry to the prize draw is limited to one per person per competition period. One entrant will be randomly selected at the end of each month and they will be informed they have won a prize.

The prize carries no cash value and may not be transferred or substituted, except that Emerald Publishing Limited may, at its sole discretion, substitute any Prize won with a prize of equal or greater value. Any unclaimed Prize remains the property of Emerald Publishing Limited.

Emerald Publishing Limited will select the prize winner for each Prize Draw Period using a random number generator. The winners will be notified (i) by email using the contact details provided on the entry form within seven (7) days of the end of the relevant Competition Period (“Email Notification”) and/or (ii) earlier by way of public announcement (including via a social media). The Prize will be delivered by post to the address provided during email correspondence between the winner and Emerald Publishing Limited. The winner will have fourteen (14) days from receipt of the Email Notification to respond to Emerald Publishing Limited and confirm acceptance of the prize.

If a selected winner (or any substitute winner) is ineligible, cannot be reached, or fails to claim their Prize within fourteen (14) days of receiving the Notification, that winner (or substitute winner) will forfeit the Prize and it will be awarded to a substitute winner. If, having attempted to contact a winner and a substitute winner, Emerald Publishing Limited is unable to award a prize, Emerald Publishing Limited reserves the right to consider the Prize unclaimed.

This process is final and no correspondence will be entered into. Non winners will not be notified. The name of the winner and their county of residence will be provided on receipt of a written request sent to engage@emerald.com within 30 days of the end of the relevant Competition Period.

By accepting a prize, entrants consent to the use of their name, job title, organisation and county of residence for promotional and other reasonable purposes without further payment, except where prohibited by law. A winner may be required to participate in Emerald Publishing Limited’s reasonable marketing and promotional activities. By entering the Competition, you consent to participate in such activities in the event that you are a winner.

Licence to Emerald

In consideration of Emerald inviting you to join and participate in the community on this website (both parties agree that such consideration shall be deemed sufficient), you hereby grant to Emerald an exclusive, worldwide, perpetual and irrevocable licence to use any ideas or contributions arising in the community discussions on the website, that you are the copyright owner of, in all forms and all media (whether now known, or hereafter developed) for the full term of copyright and all extensions and renewals thereof.

Removal of Access

Emerald reserves the right to block your access to the website in the event that you do not comply with these terms.


Emerald makes no warranties or representations of any kind concerning the accuracy or suitability of the content for any purpose, or that the services provided by the website will be uninterrupted or error free. All content is provided “as is”.

Emerald will have no liability for any special, exemplary, indirect or consequential loss, costs, damages, charges or other expenses of any kind (including loss of profits or revenues, loss of business, depletion of goodwill, loss of anticipated savings, loss of contract or business interruption) arising under or in connection with use or inability to use the website.

Liability for personal injury or death caused by negligence or for fraud is not excluded or limited and the exclusions set out in this legal notice only apply to the extent permitted by law.

Governing Law

These terms are governed by the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales, provided that Emerald is entitled to apply to any court to bring an action for the infringement of its intellectual property rights.

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